Privacy Policy

1. Introduction

We are committed to protecting your privacy and handling your personal information in an open and transparent way.

2. Who We Are

M Chin Psychology is responsible for the personal information we collect and hold.

3. What Personal Information We Collect

We may collect personal information including your name, email address, phone number, and information you provide when you contact us.

4. How We Collect Personal Information

We collect personal information directly from you when you use our website and contact form. We may also collect information automatically through cookies and analytics tools.

5. Why We Collect, Hold And Use Personal Information

We may use your personal information to:

provide and deliver our services
respond to enquiries
improve our website and services

6. Who We Disclose Personal Information To

We may disclose personal information to third parties who help us operate our business, such as payment processors, delivery providers, IT service providers, and professional advisers. Some of these providers may be located overseas or may store data overseas.

7. Storage And Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

8. Access And Correction

You may request access to the personal information we hold about you and request corrections by contacting us at admin@mchinpsychology.com.au

9. Complaints

If you have a complaint about how we handle personal information, please contact us at admin@mchinpsychology.com.au. We will respond within a reasonable timeframe and work with you to resolve your complaint.

10. Updates To This Policy

We may update this policy from time to time. The latest version will always be available on our website.